EXCELLENCE AWARDEE:

Back Yourself Pty Ltd T/A Mobile Finance Broker

Brokerage of the Year - Regional

Katie Liu

Director

John Contarino

Broker / Director

Katie is one of the founding directors of JKK Solutions. She was a chartered accountant before become the senior business banker in one of major banks. She consolidate her 10+ years of lending experiences, her business acumen, her creative ideas with structure a deal into each of her customers. She loves working with self-employed customers where she shares her insight and experience into lending solutions in commercial lendings. In the office, you will find Katie in front of a whiteboard presenting cases and potential scenarios as she loves visualize the cashlfow and structure. In her spare time, she loves to travel and ski as well as trying out new and different restaurants.

Director

Katie Liu

After a 38 career in the finance industry, in 2017 I decided to bite the bullet and go out on my own and established Mobile Finance Broker in Atherton a small, truly regional town on the Atherton Tablelands Far North Queensland. I have worked extremely hard for the past five years and despite the Hayne Royal Commission, Covid-19, change in federal government, and rising interest rates, I have managed to create a very successful mortgage broker business that has a great reputation that now employs four people. Figures are one thing, but consistently delivering exceptional service to my clients and industry related partners is the key to mortgage broker success. Customer satisfaction is the key driver to receive qualified referrals and return business from existing clients.

Broker / Director

John Contarino

The team at Mobile Finance Broker constantly work as one to deliver exceptional service to our clients and business partners every time. We have implemented several processes/strategies to ensure we all know our clients and that our clients are kept informed through each step of the loan process. Keeping our clients informed is paramount to how we do business. We always have our client’s best interest at heart. Our commitment and dedication are second to none.

Keith Ho

Director

I used to work as people leader role in one of the major banks. I believed I could do more for my customers, rather than just delivering a ‘no, sorry we can’t help at this stage.” I am dedicated to provide a very diversified solutions and approach of my business so that our team can provide comprehensive offerings to fulfil all types of customer’s needs. The sense of fulfilment in diversifying our business has made life as a broker very rewarding. I established JKK Solutions in 2017 and when I named the firm, it's about providing a personalised solutions and to our client, rather than building customers on transactions. I place great emphasis on structuring the processes around earning relationships rather than expecting them. Over the past few years, I have invested a majority of time building up my firm and my team to ensure they are equipped with all the relevant skill set to offer a full product suite. Apart from this, we have also invested in technology, including Broker Engine, Quickli, Sherlock as well as growing the offshore team to facilitate with our growth.

Director

Keith Ho

www.facebook.com/mobilefinancebroker

@optimummtg

I am a soccer person who plays every week and I am a big fan for Manchester United. I also enjoyed spending my leisure time with my family.

Regular positive feedback through social media and google reviews together with written testimonials over many years proves that delivering exceptional service is in my DNA. Being a broker allows me access to many different lenders which provides greater options to assist my clients. I love what I do, helping people with their lending needs. I am so proud to be a Mortgage Broker.

I could go on for hours about our commitment and levels of service, but our client reviews and feedback through social media channels provide confirmation. There is a constant theme that resonates through, exceptional level of service, they are kept informed every step of the way, we made it easy and we excel compared to clients previous experiences. As the banks reduce their footprint in truly regional arears of Australia, there is an ever-growing need for Mortgage Brokers to fill the service void. We love what we do at Mobile Finance Broker, helping people with their loan.