EXCELLENCE AWARDEE: Bendigo Bank Broker Young Gun Of The Year

Ashlen McKenzie

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Ashlen McKenzie has rapidly emerged as one of Australia’s most exceptional new talents in mortgage broking, delivering performance, precision and client-first service that far exceed industry benchmarks. Since becoming an accredited Finance Strategist at Infinity in October 2024, Ashlen has demonstrated

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Finance Strategist

an extraordinary capacity to manage high volumes, navigate complex scenarios and deliver consistently outstanding client outcomes. In her role, Ashlen guides clients through the entire lending journey, from deep-dive discovery sessions to post-settlement financial strategy support. Managing a pipeline of more than 100 clients at any time, she services a diverse cohort ranging from first-home buyers to sophisticated investors, often assisting clients with highly challenging or nuanced financial situations. Her personalised, strategic approach is anchored in a strong commitment to understanding each client’s goals. In her first 12 months as a broker, Ashlen settled over $126 million across 204 loans. She has maintained a 98% lead-to-settlement rate, a 100% submission-to-approval success rate, and an average approval turnaround of just 2−3 days, significantly outperforming industry norms. Her empathetic approach − shaped by personal experience growing up in a single-parent household − has enabled her to deliver life-changing outcomes for clients who have been previously overlooked or declined. From assisting single mothers burdened by high-interest debt to securing approvals for clients considered ‘too risky’ by others, Ashlen’s advocacy and determination have restored financial security and homeownership opportunities for many. Ashlen has become a highly valued asset within Infinity’s culture. Ashlen’s long-term goal is to become a senior leader and mentor who champions high ethical standards and elevates the next generation of brokers.

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